Pre-sales & After-sales
If you have any questions or run into trouble, we offer one-on-one human support over email.
Contact
For help, email us at support@morty.live. We'll get back to you as soon as possible.
You can email us about:
- Usage questions
- Bug reports and suggestions
- The latest news
- Any other inquiries
Service Hours
- Weekdays: 9:00 – 00:00
- Holidays: 11:00 – 00:00
💡 Tip
For urgent issues, contact us during working hours for the fastest response.
What We Offer
Pre-sales
- Product feature overview
- Pricing and plans
- Technical feasibility advice
- Custom enterprise plans
After-sales
- Usage questions
- Technical troubleshooting
- Configuration guidance
- One-on-one human support
Enterprise Services
For enterprise services, contact support directly.
Quick Links for Common Questions
Before contacting support, take a look at:
Feedback & Suggestions
We welcome your feedback and ideas:
- Feature requests
- User experience
- Bug reports
- Improvement suggestions
Every piece of feedback is taken seriously and helps us keep improving the service.
Our Commitment
💪 Our Promise
- Genuine service: Honest communication, no overselling
- Passion for the product: Continuous improvement, always striving for better
- Quick response: Issues and feedback addressed promptly
- User-first: User experience drives everything we do
MortyCode - Sincere & Passionate
We'd love to be friends with our users